Zbook docking station blue screen

I have a new hp zbook 15 g5, connected to an older thunderbolt docking station. Same thing if you use a surface dock theres a new dock updater. Power delivery keep your adapter in the bag with a docking station that delivers power. I get a stuck key going across my screen until the signal comes back. Blue screen when plugable is pluged in plugable support. Im experiencing a problem with multiple latitude e7440 laptops. Fix thunderbolt 3 docking station crashes hp zbook studio g3. Feb 06, 2017 i take a close look at hps zbook thunderbolt 3 docking station. If i undock the laptop i cannot get its screen back. Since the release, we have had a handful of reports from customers using our thunderbolt 3 docking stations such as the tbt3udv and tbt3ud183 that after the update the docks video outputs would continue to work, but the docks usb ports, ethernet port or audio port would. Bsod when attaching thunderbolt 3 dock to hp zbook studio.

Thunderbolt 3 dock not working in windows 10 after the april 2018. Hp thunderbolt 3 laptop docking stations for sale ebay. Quickspecs hp docking solutions for hp zbook g3g4g5 mobile workstations overview c04834949 da 15447 worldwide version 7 july 24, 2018 page 1 hp docking solutions for hp zbook g3g4 mobile workstations models hp ultraslim docking station d9y32aa hp zbook dock with thunderbolt3 150w p5q58aa. I am having several issues with my i7 surface pro 3. Hi denis, thanks for posting, and i would be happy to help with your docking station. May 24, 2017 after updating the firmware for the hp zbook thunderbolt 3 dock, the dock doesnt work with attached monitors. I do have two docks that still throw a blue screen if you plug in the. Symptoms 0 have power, light activity, fan spinning 0 hp logo displays briefly 0 fails to boot into windows. I recently yesterday, 160816 started experiencing the dreaded blue screen of death whenever my laptop is connected to my hp elite thunderbolt 3 dock.

Symptoms 0 have power, light activity, fan spinning 0 hp logo displays briefly 0 fails to. This item hp zbook 150 w thunderbolt3 docking station. If they are not compatible, i options are qk639aa and qk640aa. May 18, 2018 on april 30th microsoft released a large update to windows 10 known as the windows 10 april 2018 update. Laptop screen does not turn on after removing from dock i primarily use 2 external monitors with my laptop hp zbook 15 closed on the dock.

I take a close look at hps zbook thunderbolt 3 docking station. Hp zbook 200w thunderbolt 3 docking station zbook 15 and zbook 17 series p5q58aa 5 out of 5 stars 1 product rating 1 product ratings hp zbook 200w thunderbolt 3 docking station zbook 15 and zbook 17 series p5q58aa. Hp pcs error messages display on a blue screen windows 10, 8. Does anyone know how to enable 4 displays on a zbook 14 g2 docked on a hp 20 ultraslim docking station i want to enable simultaneously the. Thunderbolt 3 dock not working in windows 10 after the. Monitors dont work on thunderbolt dock with zbook 15 g3. It has been connected to this dock for over a month without this issue. The laptop models listed below are compatible with this docking station but will require a 230w 19. The optional docking station, the hp zbook tb3 dock, is very interesting. Bsod when mounting to docking station solved windows 7. Supports 3 independent displays through the 20 ultraslim docking station v v amd litho pro 128bit v amd firepro w4190m 2 gb dedicated gddr5. Follow the steps in this document to troubleshoot a blue screen error on your computer. Iogear black gud3c32 usbc docking station with 60w power delivery.

Apr 28, 2015 bsod when mounting to docking station. Users experiencing the following issues should raise a warranty ticket with hp by phoning 0800 9177241 and quoting the pin 80098 when or of off the docking station, the laptop doesnt resume from hibernation shows a black screen and user needs to power off manually. Hp thunderbolt dock 230w g2 w combo cable docking station. Hps zbook 15 delivers extraordinary performance and industryleading security in a mobile workstation. Will any of these two work with my 230w docking station.

Bob, i have an hp elitebook and the plugable usbc triple display docking station will not recognize the 2 external monitors nor the ethernet. Laptop screen goes blank when undocking solutions experts. Docking station cable lock slot lock not included 8. Solved screens go black hp hardware spiceworks community. I have nothing plugged into the dock other than power. Slim, highdefinition hd, antiglare ag, sva 66 x 768, 220 nits display with and without camera slim, full highdefinition fhd, antiglare ag, sva 1920 x.

Docking station 200 watt us for zbook 17 g3 mobile workstationhp zbook dock with thunderbolt 3 docking station. One of our users gets a blue screen when they undock and redock their hp 8560p laptop. For example, in the docking station in runs 1280x1024 and when i try to start it the first time out of the docking station it is switching. Thunderbolt 3 dock not working in windows 10 after the april. After updating the firmware for the hp zbook thunderbolt 3 dock, the dock doesnt work with attached monitors. Quickspecs hp docking solutions for hp zbook g3 mobile workstations overview c04834949 da 15447 worldwide version 3 july 1, 2016 page 3 hp ultraslim docking station rear side 1. However, the type of ports will vary from brand to brand. Integrted lap top sceen 1600x900 vga port display at 1920x1080 connected to dock 2 display port displays at 1920x1200 both connected to the dock this notbook model has a and amd firepro m4159 switchable graphics and the integrated intell hd5500. Hp docking station turns off displays microsoft community. Potential issues arising with hp g3 laptops in their ultraslim docking stations. Hp sure view integrated privacy screen is an optional feature that must be configured at purchase.

On april 30th microsoft released a large update to windows 10 known as the windows 10 april 2018 update. Hi, ive just started trying to us my thunderbolt 3 dock i bought a couple of weeks ago and am having a pretty major issue. Create a remarkably powerful and streamlined mobile workstation workspace without the clutter with the hp zbook dock with thunderbolt 3. Hi, we have xps 15s that have started blue screening all the time lately when they are connected to their tb16 docks. Need to disconnect and reconnect them in order for the monitors to work again. To the extent permitted by law, neither hp or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost. Guaranteed to meet or exceed the original manufacturers specifications for the zbook 17 g4 mobile workstation docking station.

With windows 7, when i undocked the laptop and opened it, the screen turned on and i could pick up where i left off. Hi everyoneanyone, im here today because im having serious issues with my new laptop with windows 10 installed. I must turn off the laptop manually and power back on. Hp zbook 14u g4 mobile workstation maintenance and service guide. Technical white paper hp elite dock with thunderbolt 3. When or of off the docking station, the laptop doesnt resume from hibernation shows a black screen and user needs to power off manually. Bsod crash is an entirely different problem from the black screen issue above. The blue screen that appeared multiple times after a load phase was likely due to thermal reasons, according to the log file. I have a will have to detach the batttery before docking which seems a bit troublesome. As soon as i plug the plugable into the laptop with the video cable connected to the plugable the laptop bluescreens and will not fully reboot until i have unplugged the plugable or removed the video. Zbook performance, smaller than ever with true portability for people who push their typical office computer past the breaking point. Follow this guide by hp to troubleshoot your docking station. Recently upgraded to windows 10 and now when i undock and open the laptop all i get is a. Laptops direct are part of the buy it direct group.

Docking stations free delivery possible on eligible purchases. Blue screen hp zbook 17 g4 mobile workstation maintenance. According to my nvidia control panel, the monitor on dvi is running off of the quadro k3100m, but the vga monitor is using the intel hd graphics 4600. Hp elitebook 850 g4 notebook pchp zbook 15u g4 mobile.

Docking support for hp thunderbolt docking station. Hp zbook 17 g2 is a very good laptop and crash problems are not normal for this laptop. The thunderbolt driver will blue screen the box when it connects to a tb16. To summarize, it only seems to happen when the video resolution forced to. Pro 3 blue screen when docking microsoft community. Would love any pointers on where to start troubleshooting. We have begun using the hp 840 g3 with windows 10 with the 20 ultraslim docking station and 2 external monitors. The second docking station worked until i tried to change the layout. I have a zbook 17 on a 230w docking station with dual monitors attached. Hp zbook studio g4 mobile workstation maintenance and. Hp docking solutions for hp zbook g3g4g5 mobile workstations. Hp docking stations are using displaylink software. The first time after coming out the the docking station i get the blank screen that i can fix with the closeopen lid trick.

I support more than 50 of these docks, and ive found this helpful. We just got a brandnew hp zbook 15 g3 with a nvidia mm video card. Get expansive device, display, and network connectivity plus simultaneous charging of your system through one simple cable from the dock to your hp zbook. According to hp documentation this is called hotdocking and it should be able to do it. Youll power up your laptop and your smartphone with your dock, and theres no need plug in to an external wall power supply every time you arrive at. Buy hp zbook 200w docking station from laptopsdirect. Easily connect and transfer content with your peripherals on set using dual thunderbolt 3 and 3 usb ports. Only one additional video output can be utilized for extended desktop using mac os for dual screen extended desktop. Laptop screen does not turn on after removing from dock. Zbook g2 with docking station and secondary battery.

I get apparently random blue screen events several times a. Hp zbook 17 g2 crash issue how to fix blue screen crash or. According to hp documentation this is called hot docking and it should be able to do it. Hp zbook docking station and blue screen of death digital. There you will find the charging plug, a thunderbolt port, as well as a proprietary docking port, an rj45 and hdmi connectors, and another usb typea 3. Find answers to laptop screen goes blank when undocking from the expert community at. How to set up portable external monitor for your laptop. I love the sp 2017 but hate the updates and really hate a bsod at work in. Hp docking solutions for hp zbook g3 mobile workstations. Supports 3 independent displays through the 20 ultraslim docking station panel 35.

Fix thunderbolt 3 docking station crashes hp zbook studio. W510s, docking station and the blue screen issue 20110715, 23. I received the docking station for this laptop which is part number. Latitude 7480 consistent bluescreen plugging in thunderbolt dock. The power light on the docking station is illuminated. With the creators update to windows 10 that you mention you are running the displaylink driver used by are dock cannot cause a bluescreen crash on its own.

While docking stations vary, the laptop may have to remain open for a dual monitor display to work correctly 4. To summarize, it only seems to happen when the video resolution forced to change. Thank you as well for the great detail you provided. In the 1st all is well and i have 3 screens working correctly. Quickspecs hp docking solutions for hp zbook g3 mobile workstations overview c04834949 da 15447 worldwide version 3 july 1, 2016 page 2 hp ultraslim docking station front side 1. Pro 3 blue screen when docking i thought i would ask here while i wait for support to answer. Bsod when mounting to docking station solved windows 7 help. Based on currently available, inmarket mobile workstations, as of january 25, 2018 having physically embedded, hardwarebased privacy screen.

A targus dual display dock gives you more screen real estate to work with to help boost your productivity. Been having flaky experience with thunderbolt dock. Hp elitebook and zbook notebook pcs stop error on a blue. One monitor is connected with the dvi port, and the other is on vga. Aug 07, 2014 i have a zbook 17 on a 230w docking station with dual monitors attached. Getting a random blue screen on an hp elitebook 8470p. Buy hp zbook dock with thunderbolt 3 docking station at. Hp zbook 14u g4 mobile workstation maintenance and. These portable devices will give you a serious boost in productivity from anywhere. The docking station comes with a standard cable lock slot for security purpose. Usb devices such as headphones or keyboardmouse wont work, or flap as if they were repeatedly connecteddisconnected. Since the release, we have had a handful of reports from customers using our thunderbolt 3 docking stations such as the tbt3udv and tbt3ud183 that after the update the docks video outputs would continue to work, but the docks usb ports, ethernet port or audio port. If im switching stations, i just have to make sure to plug the dock in at the logon screen, after its booted. Slim, highdefinition hd, antiglare ag, sva 66 x 768, 220 nits display with and without camera slim, full highdefinition fhd, antiglare ag, sva 1920 x 1080, 300 nits display with and without camera.

I have plugged it in as instructed, but it is not charging the zbook. Strap it to a dit cart with a 15 diagonal screen, servergrade processors and nvidia quadro graphics, its extremely powerful and portable. It is only the first time after being shutdown in the docking station then removed that it is a problem. Based on currently available, inmarket mobile workstations, as of january 25, 2018 having physically. Blue screen on hp zbook g5 hp support community 6858920. Hp zbook 150w thunderbolt 3 dock p5q58aa docking station. Right now we have 2 of these setups in production and both have issues with the monitors going black and then coming back on after wiggling the mouse. Its faster and easier to switch between documents or view spreadsheets sidebyside when you have two monitors instead of one. In the case that your laptop is connected to an external docking station, there will video ports on the back of it to plug in a display.

Help with blue screen driver power state failure microsoft. The information provided is provided as is without warranty of any kind. Blue screen hp zbook 17 g3 maintenance and service manual. Apr 24, 20 bsod on lenovo w530 after ejecting from docking station hi, i am experiencing bsod around a minute or so after ejecting from my docking station. Basically whenever i connect the dock to my zbook i get a blue screen of death. Thunderbolt 3 docking station crashes hp zbook studio g3.